I think the flip side of this is that the workers are diverted from their typically assigned tasks and all work together to resolve the problem and they collect

I think the flip side of this is that the workers are diverted from their typically assigned tasks and all work together to resolve the problem and they collectively take responsibility for enacting any lessons learned … it’s an approach that’s quite at odds with the traditional Taylorism approach of everybody just doing their own job. It might also be perceived as slightly Marxist by some while ironically being viewed with suspicion by unions … it also recognises that management don’t have all the answers. You would need an organisation with a lot of trust to enact something like this I think. Trust is in short supply in global business so you have to weigh the cost benefits of a global workforce vs cost benefits of organisational cohesion.