> the dealer basically said "we can't fix it, the parts are made by another company bla bla ...". If that was a new car recently bought from that dealer, that’

> the dealer basically said "we can't fix it, the parts are made by another company bla bla ...". If that was a new car recently bought from that dealer, that’s their problem. In the EU (for sales to consumers), it’s the seller that’s responsible for delivering a product that’s fit for purpose. This dealer can’t hide behind the manufacturer or its suppliers (https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm https://europa.eu/youreurope/citizens/consumers/shopping/gua...) If the car wasn’t bought there or was older than 2 years, the rules only apply to the repair, not to the entire car. I think that means they would either have to fully repair the roof or give you something that’s at least as good as what you brought in for free (things do get murky there for my understanding of the law) (of course, all that is in theory. In practice, companies will try to avoid having to do that)