In defense of your job, make sure you are constantly communicating how much uptime / how stable / reliable your services are. One reason why the people with lot

In defense of your job, make sure you are constantly communicating how much uptime / how stable / reliable your services are. One reason why the people with lots of downtime are hailed as "heroes" is because they get more face-to-face time with upper management. Of course, some managers will be dumb and equate instability with revenue.