5 ms·

One of the arguments I keep seeing for going back to the office boils down to 'I don't know something, being in the office means it's easy to walk over and ask

One of the arguments I keep seeing for going back to the office boils down to 'I don't know something, being in the office means it's easy to walk over and ask someone'. I can see at least two problems: your company code, systems and processes are either poorly documented or complex, and you are happy to interrupt someone that is probably busy.

icedchai 3y ago
The interruptions are often no better with remote. Unless you completely disable Slack notifications, you'll be subject to annoying DMs and unnecessary @heres, and perhaps summoned to pointless Zoom calls where a not-actually "urgent" issue must be dealt with.
- DrBazza 3y ago
  Again, that's a company and process problem. No one in my company does anything like that, thank goodness. Though I'm sure others do. If we get '@here'd it's an actual fix-it-now production problem. Then again, my soft-phone, and cell would also be ringing like crazy as well.
  - icedchai 3y ago
    Another problem: people using Slack as an email replacement. 30 lines? Send an email.
  - johnnyanmac 3y ago
    >. No one in my company does anything like that, thank goodness. Though I'm sure others do. on the contrary, I have yet to work at a company that had proper up to date documented systems and processes. It's always suggested to ask a co-worker or a producer and get answers that way. Of course, we're professionals so I've never heard of the cases where someone is pinging someone 10 times a day for micro-questions. There's a hierarhy you should try to follow before pinging someone specifically, and for larger questions you should rearrange a meeting time, ideally 1+ days in advance. But we also acknowledge that there's tons of tribal knowledge in the company and industry as a whole that you can't simply Google. So you shouldn't treat asking questions as something to discourage.

icedchai 3y ago

The interruptions are often no better with remote. Unless you completely disable Slack notifications, you'll be subject to annoying DMs and unnecessary @heres, and perhaps summoned to pointless Zoom calls where a not-actually "urgent" issue must be dealt with.

DrBazza 3y ago
Again, that's a company and process problem. No one in my company does anything like that, thank goodness. Though I'm sure others do. If we get '@here'd it's an actual fix-it-now production problem. Then again, my soft-phone, and cell would also be ringing like crazy as well.
- icedchai 3y ago
  Another problem: people using Slack as an email replacement. 30 lines? Send an email.
- johnnyanmac 3y ago
  >. No one in my company does anything like that, thank goodness. Though I'm sure others do. on the contrary, I have yet to work at a company that had proper up to date documented systems and processes. It's always suggested to ask a co-worker or a producer and get answers that way. Of course, we're professionals so I've never heard of the cases where someone is pinging someone 10 times a day for micro-questions. There's a hierarhy you should try to follow before pinging someone specifically, and for larger questions you should rearrange a meeting time, ideally 1+ days in advance. But we also acknowledge that there's tons of tribal knowledge in the company and industry as a whole that you can't simply Google. So you shouldn't treat asking questions as something to discourage.