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Happy 25th Birthday to Bugzilla
- throwawaaarrgh 3y agoGood 'ol Bugzilla. The ugliest, clunkiest, most useful bug tracker ever made
- nine_zeros 3y agoStill 10x better than Jira
- thatwasunusual 3y ago0 x 10 is still 0, though. :)
- placesalt 3y agoAs a counterpoint, as Troy Lee Hudson said at a JPL lecture, 1 is infinitely more than zero[0]. [0] https://youtu.be/kqTR0mrIIEc?t=2676 https://youtu.be/kqTR0mrIIEc?t=2676 (The entire lecture and Q&A in that video is quite good).
- labster 3y agoI’ve used worse than Jira. I didn’t think it was possible, but you’d be surprised what can be sold as a ticketing system. Surprised and horrified.
- crabbone 3y agoYeah, there are other bug-trackers, and there's HP Quality Center... it's kind of like Malbolge or bug-trackers.
- DrBazza 3y agoI used Mingle once. Management loved it. That's all I have to say.
- folmar 3y agoMS Dynamics for a start.
- datadrivenangel 3y agoAzure Devops Makes me yearn for Jira.
- throwawaaarrgh 3y agoObviously you're kidding as Jira today is really fast and insanely useful. They're not really comparable though. Jira has much better UX and is designed for 50 different things. Bugzilla is mostly designed for one thing but is extensible, so if you spent 3 years coding you could maybe approach Jira's functionality in Bugzilla
- ksec 3y ago>Obviously you're kidding as Jira today is really fast and insanely useful. That is an interesting comment. Did Jira made some fundamental changes? Or was it really fast as in comparatively speaking to its old self when it was insanely slow?
- vitno 3y agoWe live in different worlds. The Jira I'm familiar with may be extremely powerful, but fast it certainly is not. I also rarely need that power which comes with non-trivial complexity.
- deleted 3y ago[deleted]
- st3fan 3y ago> Jira has much better UX Hahahahahahahahahahahahahaha
- qwertox 3y agoI like Jira. The UX is good, allows for easy editing and customization. Then Jira Query Language enables good filtering and using it as a back end for custom front ends. In my eyes it's like a phpMyAdmin specialized for ticketing with an interface which is good enough to not be annoyed when dealing with it.
- throwawaaarrgh 3y agoWhat a great argument? Bugzilla is literally a cgi-bin Perl script where everything you do is a new page load. Jira has tons of interactive responsive menus and time saving conveniences. Every month it gets faster and easier to use in some way. You can be way more productive and get work done faster.
- Macha 3y agoFunnily enough, Mozilla is moving more and more to their (internal) JIRA, including basically all PM involvement. I sort of think this announcement comes from someone seeing the writing on the wall, maybe a possible future acceleration of this trend.
- fhd2 3y agoAll ticketing system are wrong, some are useful. I remember 12 years ago, when we were just starting out as a remote company in a world that looked like it had a single digit number of those. We heavily borrowed from Mozilla since most of their process was (maybe still is) out in the open, largely in Bugzilla. Quite impressed they resisted the pressure to move towards something more shiny now that other tools have mostly caught up.
- david_draco 3y agoBugzilla 3.0 in 2007 was a significant improvement in usability.
- labster 3y agoAre you honestly touting a 15 year old release or did you forget the /s?
- vladd 3y ago> we are an independent entity not owned by or associated with the Mozilla Foundation Who owns then Zarro Boogs Corporation?
- deleted 3y ago[deleted]
- worthless-trash 3y ago[flagged]
- zarroboogs 3y agoAs a test engineer I can’t not have that username! That’s hilarious - never heard of that before (never used bugzilla)
- worthless-trash 3y ago[flagged]
- evntdrvn 3y agohttps://www.bizapedia.com/mi/zarro-boogs-corporation.html https://www.bizapedia.com/mi/zarro-boogs-corporation.html
- littlecranky67 3y agoI'm subscribed to a couple of GitHub issues from external projects, and I wish we would go back to private bugtrackers like Bugzilla (or some sort of federated solution). Since with the subscriptions you get the comments via Email before they are deleted/moderated, you can truly tell whats going on. The level of insults, entitlement and useless spam comments ("I need this to!", "What is the ETA?", "If you do not implement this, I'm gonna use something else!") has made it a sad, sad place. But everybody has a GitHub account and typing out your rage is a quick thing to do.
- The_Colonel 3y agoThose projects likely consider the low barrier to entry more beneficial compared to some effort needed for the moderation.
- layer8 3y agoLow barrier to entry is exactly what causes the level of comments the parent laments.
- The_Colonel 3y agoI understand that, but it also causes more honest, valuable feedback given. Organizations can decide if the benefits outweigh the negatives, and in the case of the projects in the article, they decided that low barrier of entry is overall beneficial.
- Kwpolska 3y agoCreating a Bugzilla account is trivial, especially if you're frustrated at the software, but it might be a barrier to entry for some positive contributors. Unless you're proposing to keep the bug tracker only accessible to the core team, and that would make things harder for any external contributors.
- frankjr 3y agoYou can enable moderation on any GitHub repository and have the same thing. https://docs.github.com/en/communities/moderating-comments-and-conversations/limiting-interactions-in-your-repository https://docs.github.com/en/communities/moderating-comments-a...
- andy_ppp 3y agoI remember Yahoo!’s extremely slow and customised version that people used to say was the largest in the world. I wonder if the are still using it :-)
- Macha 3y agoNo, they had moved to JIRA at least as far back as 2015.
- deleted 3y ago[deleted]
- dwmarshall 3y agoNASA was going to be using it for parts and expected to have about 80 million rows in "bugs." Yahoo was reported to have about 6 million rows.
- pabs3 3y agoAnyone know who is still using Bugzilla? Seems like people are moving away from it. We should save their bugs before they do. https://wiki.archiveteam.org/index.php?title=Bugzilla https://wiki.archiveteam.org/index.php?title=Bugzilla
- isanjay 3y agoFirefox team use it I think
- alwyn 3y agoRed Hat and Mozilla are the biggest ones I know of.
- rwmj 3y agoRed Hat is moving to Jira (sadly) for RHEL. However we're still using BZ for Fedora and upstream projects, and likely will be for a very long time to come.
- wcchandler 3y agoDo you know if it’ll still be publicly accessible? Browsing the BZ is usually how I gauged internal project timelines.
- rwmj 3y agoI certainly hope so.
- sciurus 3y agoMozilla is using a mix of Bugzilla, Jira, Github Issues, and $DEITY knows what else, depending on the team or project in question. A good rule of thumb is that for any major system (code hosting, bug tracking, chat, wiki, CI, etc) Mozilla has at _least_ two- one homegrown and/or OSS, another a proprietary service- and a simmering battle over which should be used. Most of Firefox engineering was still on their fork of Bugzilla (https://github.com/mozilla-bteam/bmo https://github.com/mozilla-bteam/bmo) when I left back in 2021.
- CaliforniaKarl 3y agoAh, Bugzilla! Fun story: Whilst at The Ohio State University, I was looking for something to do over the summer. Some days were spent driving, and some were spent manning the UNIX Consulting desk in the computer lab. I needed something to pass my time in the latter case. I had just taken a 1-quarter course in Perl, and so started looking around in that area. I forget exactly how I chose to work on Bugzilla, but that’s what I did. It was mailing lists, IRC, the Landfill, and our own area of b.m.o. I puttered around, doing some small things and being an annoying college kid. (Hi Frédéric!) Thanks to that work, Joel reached out to me. He was looking for someone to take over the Bugzilla install that was being used for internal development and external/customer support at Mindspeed. That’s what brought me out to SoCal, where is remained until the company’s collapse and acquisition. Good memories!
- moffkalast 3y agoBirthday closed as duplicate ;)
- smarx007 3y agoWhen I was using Bugzilla, I was always unhappy with its "clunkiness". However, since I was forced to migrate to Github and Gitlab, I sorely miss proper sorting on multiple columns and the ability to select the necessary columns for display. I also miss simple JS-free interfaces that don't get in my way (looking at you, Jira and all others, I guess).
- eYrKEC2 3y agoAny recommended open source alternative bug trackers?
- commonlisp94 3y agogitlab community
- linsomniac 3y agoJust to clarify, the bug tracking software, not the car: https://www.bugzilla.com/ https://www.bugzilla.com/
- butz 3y agoI was hoping to find the list of at least 3 oldest bugs, that probably are close to 25 years old too. And a promise to finally fix them, as a part of celebration.
- mcpackieh 3y agoUsing bad UX to protect developers from bug reports from unwashed laymen since 1998!
- dwmarshall 3y agoFun trivia: when the FAA started using Bugzilla, one of their first changes was to replace the "mid-air collision" message with something else.