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Here are some of my perspectives on how mental health chatbot can be helpful: Chatbots can provide immediate support to a large number of people at any time, m

Here are some of my perspectives on how mental health chatbot can be helpful: Chatbots can provide immediate support to a large number of people at any time, making mental health resources more accessible to those who might not have easy access to traditional therapy. Some individuals may feel more comfortable discussing their mental health with a chatbot due to the anonymity it offers, allowing them to open up about sensitive topics without fear of judgment. Conversational AI can contribute to normalizing conversations around mental health. When a widely used technology addresses these topics, it can help reduce the stigma associated with seeking help for mental health issues. Mental health struggles can arise at any time. Having a chatbot available 24/7 ensures that support is available even during non-business hours or emergencies.

bpiche 3y ago
The term 'chatbot' has become hopelessly conflated with LLMs in only the last two years, but they're not the only 'chatbot' frameworks in town. Nor are they even properly chatbots in the sense that they can do real dialogue management, slot filling, intent classification, and reliable API calling. An actual chatbot framework like dialogflow or rasa would be more appropriate here. Even if the conversations feel more artificial, you have drastically more control over the flow of the conversation and the content of the responses. It's pitiful. The collective amnesia this community has.