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While I understand that some will disagree, it’s not like there’s an objective standard against which we are measuring both the AI and the human counselors to b
by AbrahamParangi 3y ago
While I understand that some will disagree, it’s not like there’s an objective standard against which we are measuring both the AI and the human counselors to begin with.
Without a standard it’s just anecdotes and with a standard there’s clarity on when the increased costs no longer justify the lower access and potentially higher quality. I suspect that if we instituted an objective standard we would find that AI is already capable of meeting or exceeding some proportion of people currently employed in the role today.
- SamoyedFurFluff 3y agoThis cannot possibly be the case when there was a clear A/B test scenario here. AI was dropped in, nothing else changed about the website, suddenly cases of relapse and worsening conditions went up.
- AbrahamParangi 3y agoI think you're confusing my statement that "it could be done well" with "your team did it well"