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Unfortunately, the guy who actually ran this account fat fingered one of the addresses (name@abc.cm instead of name@abc.com) - so there is no way to access the

by v3rt3x 3y ago

Unfortunately, the guy who actually ran this account fat fingered one of the addresses (name@abc.cm instead of name@abc.com) - so there is no way to access the account, put in a credit card, and disassociate it. I asked them what the process would be if myself or one of these former employees had died - and was given the run-around. Every single thing they told me to do did not work and just exposed another exception.

KomoD 3y ago
If the typo'd tld was actually .cm then you could cough up the $80 to register that domain.
- v3rt3x 3y ago
  Proving my point at the absurdity of this all... No service should be that complicated to shut down that such extreme measures should be required.
  - KomoD 3y ago
    Yep but not sure you have much choice... Unless you can somehow reach higher level support
liveoneggs 3y ago
Can you log into the child account directly? There are multiple contacts in amazon -- Billing, Operations, and Security. If you have access to the Billing email you should use that for contacting them. Otherwise it looks like a credit card dispute might trigger a cancellation or similar but I don't know for sure.