3 ms·

Well, they were right to get pissy. the "authorized repair" programs are completely illegitimate, not interested in actually repairing anything, and are incapab

Well, they were right to get pissy. the "authorized repair" programs are completely illegitimate, not interested in actually repairing anything, and are incapable of doing their job. Whether or not a repair shop is "authorized" has no bearing on whether it will be better, in fact if it's authorized it's way more likely to be worse. "Authorized" basically means "manufacturer mandated incompetence" in the repair space.

snapetom 3y ago
Right to get pissy at a customer question? Try explaining it to the customer instead of summarily dismissing it and asking the customer why they were asking. A couple of locations didn't survive COVID. With their crappy attitude, nothing was lost.