Asynchronous communication is good for tasks where there is a long gap between decisions. But one of the reasons I hate working with IT is that the typical chan

Asynchronous communication is good for tasks where there is a long gap between decisions. But one of the reasons I hate working with IT is that the typical change request procedure requires multiple days for each individual change. If failing is even remotely possible (as, IMHO, with every complex system) this can be stifling.