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I think it's remote work, not specific to Zoom. What happens when you have a Zoom call, something is committed upon, an ETA is established (potentially ASAP/by
by conductr 3y ago
I think it's remote work, not specific to Zoom. What happens when you have a Zoom call, something is committed upon, an ETA is established (potentially ASAP/by EOD, etc), etc. The asking party is then left waiting and wondering whether they'll actually get it, correct and in time for their own deadline. So, in that case, you may be wondering; are they actually acting with the appropriate haste? Is it something that could have taken 10 minutes but is taking 2 hours because the person decided working out/walking the dog/etc took precedent. In an office, I can see that they are actively working, they're more likely to give me an update if they need to go grab lunch first or something, and generally I feel more trusting that the person is making an effort to accomplish my goal/task. When outside the office, I'm left to wonder and that erodes trust especially combined with the communication hurdles of a quick checkin/huddle/status updates. Even if we agree to an EOD ETA, earlier is always preferred and so often the feeling is 'why did it take all day'. It's also a general feeling that due to this, people are breaking more internal commitments that they used to. They said they'd do one thing but then was not able to, or it took much longer, or they are doing the workload prioritization when perhaps a manager should be, etc, etc.
- spacecadet 3y agoIm going out on a limb here. Sounds like you have trust issues.
- conductr 3y agoI wrote it as what I’ve observed in others more than myself but did use “I” for simplicity of authoring the examples. But I do work in a fast paced quick turn around time environment, and a lot of people do this even instead of being transparent about deadlines and importance of urgency; they wonder what’s taking so long. It’s felt at the executive level and why the RTO thing is decided upon by those. I honestly also think framing it as a trust issue as the zoom ceo did was weird. I don’t think that’s the right word, but I’m trying to analyze the meaning of someone else’s words like everyone here.
- nocoiner 3y agoSo agree to an earlier time of delivery if you need it earlier. Don’t agree that EOD is compatible with the business objective and then hold a grudge because people went to work out or walked their dog or picked their kid up from school. But glad to hear that you generally find lunch an acceptable reason to temporarily delay the pace of progress. Brings a tear to my eye knowing that the sacrifices of the labor movements in the nineteenth and twentieth centuries wasn’t for naught :’)
- deleted 3y ago[deleted]