> Before Covid, Zoom was first and foremost a sales and marketing tool - collaboration was an afterthought. The idea that it's a replacement for in-person teams

> Before Covid, Zoom was first and foremost a sales and marketing tool - collaboration was an afterthought. The idea that it's a replacement for in-person teams was kind of thrust upon them. And ironically, it was their marketing department that ran with it. All the way back in 2016 my employer was using their service, including the "zoom room" portal service which paired a large display and a small tablet in every meeting room to let you join any meeting ID and integrated with our calendars, you would just walk in to a room you booked and click "start meeting" on the tablet. It was a godsend for distributed teams or teams who needed to collaborate with folks in other offices. Hard to believe this was just an after thought