We don't actually know if this behavior is rewarded or not. Possibly they succeed despite this behavior - some other part of the company is carrying the weight

We don't actually know if this behavior is rewarded or not. Possibly they succeed despite this behavior - some other part of the company is carrying the weight. I have Google Fi (on the tmobile network) and I will say, my cell phone plan does work and is worth what I pay for it. So there's definitely some value generation via that.