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I had so many horror stories with managing corporate IT accounts with AT&T at a previous job. So much so that they are one of my only hard-true-boycotts. For a
by soupfordummies 3y ago
I had so many horror stories with managing corporate IT accounts with AT&T at a previous job. So much so that they are one of my only hard-true-boycotts.
For a time I knew how to get free iPads from them due to an exploit in their horrendously long shipping and failure to activate them without several layers of phone calls.
Not to mention endless hours of hold time with support to fix their mistakes such as totally illegal unagreed-to upsells and charges.
Can't tell you how many times I would specifically decline something like "mobile device insurance" only to see it on the bill the next month.