> This is all totally insane as kids ride free and you don't need an RFID card to see that at 7 year old is under 14. And the worst part is that since it's a b

> This is all totally insane as kids ride free and you don't need an RFID card to see that at 7 year old is under 14. And the worst part is that since it's a bus pass loaded on a train card linked to an email address you need to access on your mobile phone... there is just no accountability. Sounds like the person who should be held accountable is the driver. They should have just let her on, or if they're going to dodge accountability, they should do it by raising the problem to their management, or at least promised they will and given you a phone number/email address or something.