> I don't want to victim blame, but the elderly couple in the article should know better. Isn't Ryanair notorious for their shittiness to customers? We should s

> I don't want to victim blame, but the elderly couple in the article should know better. Isn't Ryanair notorious for their shittiness to customers? We should stop dealing with shitty companies just to save $10. In defence of RyanAir, they are upfront end honest about this and you know what you're getting with them. Whether you think it's a good deal is a subjective matter you can decide for yourself, but I do think it's a fair deal. That said, I would have used my discretion as a RyanAir employee here: the heavy fee is to encourage people to not "lazy out", which is clearly not what happened here.