At the risk of generalizing too much, there's always a chance that layering on a new technology can limit a user's understanding by creating an additional degre

At the risk of generalizing too much, there's always a chance that layering on a new technology can limit a user's understanding by creating an additional degree of separation. More specifically though, if a PM has been using a BI tool (tableau, looker, etc) or Product Analytics tool (e.g. amplitude, mixpanel) and clicking through dashboards without ability to find their answer, then I don't think this makes them lose additional expertise in the data model. And perhaps even more importantly, my experience has been that people ultimately wish to understand trends. In other words, an ad-hoc question that is posed and answered in natural language might ultimately be made into a dashboard that lives on the BI tool (so that trends become clearer).