"As a software developer who interfaces with Twilio API from time to time ..." As a developer - and sysadmin - who interfaces with the Twilio APIs hundreds of

"As a software developer who interfaces with Twilio API from time to time ..." As a developer - and sysadmin - who interfaces with the Twilio APIs hundreds of times per day for both personal and business use I wonder why they can't just be a boring telco infra company and continue to improve upon the simple building blocks that aren't spam tools. Here's a very specific suggestion: https://twitter.com/rsyncnet/status/1691964839386828944 https://twitter.com/rsyncnet/status/1691964839386828944 ... that I have made ~20 times over the years - sometimes in person at Signal - that has never been acted on. The first time I heard "customer engagement at scale" I knew pain was coming.