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I don't know the law well enough, but I had this issue with Delta airlines, and when I called them on it, they replied that since I signed up as a member it doe

I don't know the law well enough, but I had this issue with Delta airlines, and when I called them on it, they replied that since I signed up as a member it doesn't apply to them. I then reported it to the FTC, but as expected, never heard a thing.

iamdamian 3y ago
The FTC won't necessarily let you know when they take action, but my understanding is that with enough complaints, they will issue a fine. (So it's good to spread the word about this.) I've seen the issue you mention with Delta and other companies. I make it clear to them that my interpretation of this law is that membership does not magically make promotional emails transactional. Similarly, making a purchase on Amazon doesn't magically let you repeatedly send me ads (in the form of "limited time Prime Music discounts that come with your digital purchase").