3 ms·
I've said this for a while: the solution to the management hell that we currently have is to bring back secretarial roles. The introduction of the personal comp
by OkayPhysicist 3y ago
I've said this for a while: the solution to the management hell that we currently have is to bring back secretarial roles. The introduction of the personal computer into the workplace basically killed off the secretary, and spread ~50% that work over everybody else, especially management. So we bloated management to cover that. The problem is that when your secretarial work is being done by the people with the power to fire the ICs, you end up putting excess value on the secretarial and organizational work.
So instead, bring back the secretaries. A separate org vertical (i.e., they don't have hiring/firing power over ICs), which handles the secretarial half of your current managers' jobs, and isn't paid more than your engineers. The engineering decision-making half of the job (along with hire/fire power) should be handed over to one or two senior engineers, who are now the actually powerful ones in the engineering branch of your org chart. This keeps your technically talented people working in technical roles. Basically, instead of
C-suite C-Suite
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M M EM SM
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M M M M E ES S
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E EE EE EE E
- nine_zeros 3y agoThis is a good direction. To boot, I think ES is the best way to remove administrative work from EM's and IC's plates. Further, I also think that EMs need to then become more technical aka a real "leader" of the services they are responsible for. So hiring, firing, perf, BS meetings becomes only 5% of their job. 95% of their job is to ensure that services keep running and projects get delivered - like a true leader. ES can help them and ICs with administrative tasks like HR follow ups, OKR tracking, meeting scribing etc. I can't believe how much work is being done by low level EMs and ICs in tech companies. It is almost exploitative in one way.
- esafak 3y agoWhat tasks should this secretary handle in a software company?