I recently had family visit, and all had US model phones , but two were iPhones and one was with an Android. The two with iPhones had no trouble getting a digit

I recently had family visit, and all had US model phones , but two were iPhones and one was with an Android. The two with iPhones had no trouble getting a digital card issued on their phone, but the Android user was unable to since their model of phone did not have the felica chip. To my understanding, only Japanese model Android phones have this special chip. Luckily we were able to get the Android user a special Passport Pasmo only issues for tourists that expires after two weeks.