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The article touches on this somewhat. If you tie any sort of monetary benefit to KPI results, you've created an incentive to either game the system or lie. If y
by pathartl 3y ago
The article touches on this somewhat. If you tie any sort of monetary benefit to KPI results, you've created an incentive to either game the system or lie. If you lose the context of the work by trying to simplify metrics and then base people's worth on those metrics, people aren't going to care as much about the quality of their work.