5 ms·
I think KPIs are (one of) the issue(s) .. They will always fail because of Goodhart's Law .. Measurements are fine, but good luck finding any leadership that wo
by snarf21 3y ago
I think KPIs are (one of) the issue(s) .. They will always fail because of Goodhart's Law .. Measurements are fine, but good luck finding any leadership that won't turn them into targets