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Who has said metric-gamers would be so obvious? "Add more KPIs" - yea, only benefits the metric-gamers actually. The regular workers would be more annoyed and d
by octacat 3y ago
Who has said metric-gamers would be so obvious? "Add more KPIs" - yea, only benefits the metric-gamers actually. The regular workers would be more annoyed and distracted. Do we focus on the sprint and tasks in it? Or do we focus on 10 new KPIs?
- ethanbond 3y agoWell if you want to just complete tasks then go ahead and do that. If you want your business to succeed it’s pretty important that the task-doing is producing positive results for the business overall (which is what KPIs imperfectly try to measure). “Ha, you want a brake and a steering wheel? Those are annoying and distracting, do we push the gas pedal or not?” Yeah it’s complicated but all these components are necessary.