I haven’t heard either quote but a quick search yielded this: https://deming.org/myth-if-you-cant-measure-it-you-cant-manage-it/ https://deming.org/myth-if-you-

I haven’t heard either quote but a quick search yielded this: https://deming.org/myth-if-you-cant-measure-it-you-cant-manage-it/ https://deming.org/myth-if-you-cant-measure-it-you-cant-mana....