KPIs are useful in context - to echo other valid points given thus far. In a large scale business plan or proposal typically an understanding of what is to be p

KPIs are useful in context - to echo other valid points given thus far. In a large scale business plan or proposal typically an understanding of what is to be performed can be measured. SLAs for uptime for you cloud dwellers. Are SLA metrics everything? Also, when KPIs were hit in a time frame, who talks about 20% of certain teams not being there anymore? I do agree past performance is not a guarantee. It’s kind of a dirty secret that yes this sales document is truthful but it represents conditions not current. What is really destroying business in US corporations is woeful understaffing in “gets things done” positions. Mostly due to Wall St metrics. Book the sale then revenue and bonus…then get out the kitty litter. It’s been a race to the bottom for 10 years in professional services and lower tier positions by the dozen. Of course the new fad of “AI will make this more efficient with fewer people!” appeals more than “wow we need bodies to move figurative data boxes around…why don’t they want shit wages limited healthcare and terrible hours?” when talking to investors. This is simply a problem of engineering capital to Human Resources but the invisible hand has been cuffed for so long there really is no middle class anymore. The rich don’t spend. The poor spend all they have and because milk is fucking $5 a gallon, gas is $3 here in Texas, and bills ain’t getting cheaper during 112 degree days - wanna know why the economy sucks? When in lockdown basic income to not die or be evicted didn’t ruin society. Now that we’re out of the pandemic it’s forgotten. I’m sure lobbyists will somehow change the lesson to be “we need to buy guns from companies and give them out free that will solve poverty” and Ted Cruz will be right there eating bacon off their… Businesses are self destructing. Not my monkey not my circus. Cassandra out.