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I hate this stuff. I generally work on internal platforms within tech orgs, and we periodically get this shoved down our throats. Tech management wants us to co
by steveBK123 3y ago
I hate this stuff.
I generally work on internal platforms within tech orgs, and we periodically get this shoved down our throats.
Tech management wants us to come up with KPIs, despite not having any of their own for us to use for alignment. Our product guy who drives our roadmap doesn't want to put any work into KPIs either.
So instead some second-in-command on the team has to come up with some KPIs that they will have no control over addressing (they aren't team lead, they aren't product, they don't own the backlog or roadmap).
Inevitably there is a bunch of angst from management that the KPIs are too tech/engineering centric (well..) while again providing no actual good KPIs themselves, and then they all get missed anyway since no one is incentivized to address them.
- malfist 3y agoOh it's even worse when senior leadership gives you KPIs. I remember when I was a fresh face college grad working at Dell Services. One of my KPIs was about selling more headcount to the client. None of the KPIs that came down from on high made any sense. I could be the best junior engineer in the company and it would have no impact on my performance review.
- steveBK123 3y agoIrrelevant management KPIs at least tell you what management cares about. "I'll know it when I see it" iterations of bringing different "no not that" KPIs to management is frustrating in the opposite direction. Ultimately management wants to set the tone in both scenarios, at least when giving you dumb KPIs they have done some work and volunteered information.