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I've worked on the backend systems at Comcast that control this. If you ever want to see a massive microservice dumpster fire well... join Comcast. My favorite
by DoesntMatter22 3y ago
I've worked on the backend systems at Comcast that control this. If you ever want to see a massive microservice dumpster fire well... join Comcast.
My favorite thing I saw is that they score you as a customer. If you call a lot they devalue you so when you go to quit they let you go rather than keep you
- tomcam 3y agoMy service is bad. I’m in a technicallybrural community, less than 7 miles from Microsoft HQ. Is there a way to tell objectively whether it’s caused by my modem, my router, my repeaters, or oversubscription?
- DoesntMatter22 3y agoThere are probably few people at comcast themselves who could tell you that. There are so many systems and few people have access to enough of them to know what the issue is. Certainly not the customer service people. So, no probably not.
- tomcam 3y agoSigh. Thanks.
- seattle_spring 3y agoHaha. No wonder they stopped offering me deals when I called to quit.
- pkulak 3y agoThat just sounds like good business.
- tibbydudeza 3y agoReminds me of that South Park episode where the kids try and cancel the useless programs on their packages - the technician then says "Tell me how it makes you feel" along with some NSW action involving his nipples.