5 ms·
Bill Hader puts it this way for writers/artists/creatives, and I think it applies perfectly here too: "When people tell you that there is a problem, they're al
by deanCommie 3y ago
Bill Hader puts it this way for writers/artists/creatives, and I think it applies perfectly here too:
"When people tell you that there is a problem, they're always right.
When they tell you how to fix it, they're always wrong."
- neilv 3y agoI like this, and I think it applies best to creative works, in which the creator is the expert on the characters and storytelling. (A screenwriter needs to know the audience isn't feeling the romantic chemistry between the two leads, but probably doesn't want to hear their steamy fanfic scenes.) But when designing solutions for people who are the domain experts (and this might even just be the domain expert of how a particular factory line works in practice), the dialogue with them likely includes their ideas for solutions. These ideas don't have to be "right" as-is, but might suggest the right direction, or just be loaded with bits of relevant knowledge that inform whatever the solution ends up being.
- deanCommie 3y agoValid! But I think it still works. Because when you're designing software for domain experts, they know their domain, but they don't know yours (software design) So yeah, they'll say why something won't work, but the solution will probably involve another button, another drop-down, a hamburger-menu, or another option in the settings. And then it's your job to figure out if it's the right solution.