3 ms·
> their prime contribution is simultaneously their most cynical and most useful: they navigate sclerotic bureaucracies, locate the people who know the answer, a
by hammock 3y ago
> their prime contribution is simultaneously their most cynical and most useful: they navigate sclerotic bureaucracies, locate the people who know the answer, and then present the answer to decision-makers in a way that cuts through organizational politics and saves executive face.
Is this not a description of a successful middle manager inside the org as well?
- primax 3y agoThe middle manager has the opposite set of incentives. They want to solidify and grow their position inside the company, which often isn't in line with what is the best outcome for the company. This is the principal agent problem and is the root cause of this issue.