I worked at a Tower Records 24 years ago, and being in a college town, we had a high level of theft, perhaps not so organized. We had no security guards, altho

I worked at a Tower Records 24 years ago, and being in a college town, we had a high level of theft, perhaps not so organized. We had no security guards, although we did have a Loss Prevention specialist who would visit on occasion, so basically it was up to clerks and managers to detect any shoplifting. Of course we were absolutely forbidden from pursuing anyone beyond our front door. Yet, while I was employed there, at least one clerk rushed outside and tackled a thief, recovering the goods. He was roundly praised, but I felt that was a bad idea, because he'd violated policy and could've gotten himself and the store in a lot of trouble. Being a CD store, we had shelves chock full of high-value, high-demand, small and concealable merchandise. I can't remember the exact nature of our anti-theft measures, but they were minimal. Tower soon went out of business anyway, so perhaps they simply didn't care anymore.