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> I quoted the FCC's Magnuson-Moss Warranty Act to them and outlined how it is illegal to void a warranty based solely on the removal of a sticker. > They stop
by lcnPylGDnU4H9OF 3y ago
> I quoted the FCC's Magnuson-Moss Warranty Act to them and outlined how it is illegal to void a warranty based solely on the removal of a sticker.
> They stopped answering my emails/tickets.
It reads to me that the communication happened in an asynchronous channel. This doesn’t appear to have anything to do with a call center employee having a bad call experience.
To engage with your prior comment: sending such a claim in an email seems like a plausible way to get a company to at least think more about their practices. To your point, it would likely take a successful lawsuit to change their lawyers’ minds on this.