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>Don't buy anything from WD. I don't doubt your bad experience. But do you really think that there do not exist other customers of other vendors with similar,
by javajosh 3y ago
>Don't buy anything from WD.
I don't doubt your bad experience. But do you really think that there do not exist other customers of other vendors with similar, or even worse, stories? The tacit assumption is that if even one such story exists, then one should avoid the vendor, but I question if that's ever really possible past a certain scale. (Which is an indictment of scale itself! But that's another discussion)
It reminds me of an HN post during the Covid lockdowns telling people not to go to the hospital because they got MRSA at a hospital and were still dealing with it years later. It's not that they were lying, it's that they were giving bad advice based on their experience. It's a risk/reward calculation. If one bad experience is enough to delegitimize every service or product, then there would be NO services or products available to us.
- lcnPylGDnU4H9OF 3y agoI agree with what you’re saying but this talk of WD customer support going silent after a customer points them to a law they seem to be breaking -- and then proceeding to actually violate said law -- is not something I would write off as simply a bad consumer experience.