From the article about a 20 cars stalling in north beach for 15 minutes > Cruise employees who might have guided them out of the way because of a spike in cell

From the article about a 20 cars stalling in north beach for 15 minutes > Cruise employees who might have guided them out of the way because of a spike in cellular traffic caused by a music festival in the city’s Golden Gate Park about four miles away. I wonder what it’s like for operators at the control center when more serious accidents inevitably occur.