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Even accepting that definition (I don't 100%, but nevermind), a CEO is still making strategic decisions that need to take into account the variety of people tha
by solraph 3y ago
Even accepting that definition (I don't 100%, but nevermind), a CEO is still making strategic decisions that need to take into account the variety of people that report to them and how they work.
For example, if a CEO in a large org demanded that engineers are all available via phone for level 1 support calls to cut support costs - that would be stupid, because even two short calls a day is going to have a massive impact on those engineers productivity on building the product(s), followed by any of the half decent engineers leaving for other jobs shortly afterwards.
- kcplate 3y agoI am not saying that every CEO decision is a sound or good decision, but the failure in your example would be at whatever management level is between the CEO and the engineers because they provided could have provided sound advice. However, if the strategic need of the organization required that level of direct engineering support more than the specific engineering productivity…it could be a sound decision. As an example, I worked at a organization in the late 90s managing field engineers. For an entire week the CEO required our team to be in office instead of in the field. We thought it idiotic at the time, but apparently it help create the optics that convinced the owner of a small company to sell his company which allowed our company acquire a game changing product. None of us understood the big picture because we couldn’t see the forest through the trees.