I imagine for your friend the computer, ultimately, was a commodity, and if you think of computers as a commodity then the looks are one of the only distinguish

I imagine for your friend the computer, ultimately, was a commodity, and if you think of computers as a commodity then the looks are one of the only distinguishing factors. Similarly, how much of people's car-buying decisions come down to looks? Sure things like "how many seats" or cargo capacity matter but I imagine looks/perceived status boost are the biggest factor for a lot of people. Hell, I don't like admitting it but I actively dislike my cheapo phone (Nokia G22) in part because I think the colour is dumb. (Also modern Android kinda sucks, but that's a different story).