3 ms·
Reminds me of Dyson-branded crap I've purchased. I've bough an AM04 heater/cooler device. It was ok. But some 2-3 weeks after warranty has ended, it stopped tu
by voytec 3y ago
Reminds me of Dyson-branded crap I've purchased.
I've bough an AM04 heater/cooler device. It was ok. But some 2-3 weeks after warranty has ended, it stopped turning off when achieving configured heat level. It'd turn off the internal fan ("fanless" is false advertising as there's a super loud fan inside, just not visible from the outside) but would still output heat. The effect was the smell of heated/melting plastic and dangerous increase of temperature around the device.
I've contacted Dyson despite the device being (barely but) out of warranty.
They've graciously offered a replacement - a brand new AM05 model. The color would be glossy white instead of matte gray/blue, but the device was supposedly an upgrade with predecessor's problems fixed. I've got no warranty, but I wouldn't expect it. It'd by 2 years after I got the device.
Guess what has started happening with the replacement AM05 model after (again!) just few weeks since the warranty would have ended? It had the exact same defect AM04 had - it wouldn't turn heating off after reaching configured setting, but would cut off just the fan, resulting in melted plastic smell and air temperature exceeding 65+°C close to the seemingly powered down device.
A dedicated site[1] now exists for recalling just these two models: AM04 and AM05. But fuck Dyson - I'll never purchase any of their unsafe devices again and I don't want their free replacement crap.
[1] https://www.dysonrecall.com/en-us/info https://www.dysonrecall.com/en-us/info
- cheschire 3y agoSounds like fantastic engineering if they can predict to the quarter when their devices will fail.