Completely disagree. I recall within the first few chapters using the line “How am I supposed to do that?” on a crazy exec I worked with, which had them reflect

Completely disagree. I recall within the first few chapters using the line “How am I supposed to do that?” on a crazy exec I worked with, which had them reflect on their ridiculous ask of me. They thought about the task some more and dropped it… like magic. Very practical book.