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Adyen ... I have only bad stories about them. I guess they totally deserve this.

by js4ever 3y ago

zffr 3y ago
can you share any more? I haven't heard much, but its all been positive so far
- buggeryorkshire 3y ago
  Large food delivery I used to work for used them. They were fine and cheap until they didn't work at which we had a fallback
  - ramesh31 3y ago
    >They were fine and cheap until they didn't work at which we had a fallback Thus the lifecycle of a digital payments service provider is completed.
    - buggeryorkshire 3y ago
      Yeah. I'm not arguing with you at all, but when they work they are fine. After then...
    - Johnie 3y ago
      It's complete when you get to sufficient scale and end up directly integrating with Chase PaymenTech. Then you realize how much overhead it is to do a direct integration and your CFO wonders why it's payment cost is rising with all your support engineers on staff and then revert back to third party processor.
      - CodesInChaos 3y ago
        > Then you realize how much overhead it is to do a direct integration Can you elaborate on that?
- js4ever 3y ago
  Arrogant staff. Subpar api and experience compared to Stripe, only advantage was a better rate but Stripe made a better offer and my 3 customers using them was more than happy to be able to move away. Unfortunately I'm not allowed to disclose any details...
  - karim79 3y ago
    I tried to apply for Adyen's service in early 2021, we already had an existing (and working) payment system set up, and had heard good things about them. 1. They asked for a detailed walkthrough with screenshots of our payment process, which detailed the whole conversion process from the time of signup until the checkout/payment. Fair enough - they could have checked themselves, but I can still understand why they would insist on this. 2. It took six weeks to get a call back from them. During the call they said that they needed 80k EUR in reserve funds from us, but if we did not have the cash, then "no worries, we'll just capture the first 80k sales before making any payouts". Felt to me like they were only in search of much bigger fish with that much cash lying around. So we went with Stripe instead. The whole process took 20 or so minutes, from signing up, entering company information and uploading company and shareholder documentation to the "you are ready to accept payments" screen. I couldn't believe that was all it took, but it worked, and we have been using them ever since. Edit: Disambiguate which service I applied for that did not work out.
    - berkes 3y ago
      It's been always pretty obvious to me that Adyen is all about those big fishes. They are rather clear in their communication about that too.
CodesInChaos 3y ago
Are there any PSPs for which this is not the case?

Adyen ... I have only bad stories about them. I guess they totally deserve this.

zffr 3y ago

can you share any more? I haven't heard much, but its all been positive so far

buggeryorkshire 3y ago
Large food delivery I used to work for used them. They were fine and cheap until they didn't work at which we had a fallback
- ramesh31 3y ago
  >They were fine and cheap until they didn't work at which we had a fallback Thus the lifecycle of a digital payments service provider is completed.
  - buggeryorkshire 3y ago
    Yeah. I'm not arguing with you at all, but when they work they are fine. After then...
  - Johnie 3y ago
    It's complete when you get to sufficient scale and end up directly integrating with Chase PaymenTech. Then you realize how much overhead it is to do a direct integration and your CFO wonders why it's payment cost is rising with all your support engineers on staff and then revert back to third party processor.
    - CodesInChaos 3y ago
      > Then you realize how much overhead it is to do a direct integration Can you elaborate on that?
js4ever 3y ago
Arrogant staff. Subpar api and experience compared to Stripe, only advantage was a better rate but Stripe made a better offer and my 3 customers using them was more than happy to be able to move away. Unfortunately I'm not allowed to disclose any details...
- karim79 3y ago
  I tried to apply for Adyen's service in early 2021, we already had an existing (and working) payment system set up, and had heard good things about them. 1. They asked for a detailed walkthrough with screenshots of our payment process, which detailed the whole conversion process from the time of signup until the checkout/payment. Fair enough - they could have checked themselves, but I can still understand why they would insist on this. 2. It took six weeks to get a call back from them. During the call they said that they needed 80k EUR in reserve funds from us, but if we did not have the cash, then "no worries, we'll just capture the first 80k sales before making any payouts". Felt to me like they were only in search of much bigger fish with that much cash lying around. So we went with Stripe instead. The whole process took 20 or so minutes, from signing up, entering company information and uploading company and shareholder documentation to the "you are ready to accept payments" screen. I couldn't believe that was all it took, but it worked, and we have been using them ever since. Edit: Disambiguate which service I applied for that did not work out.
  - berkes 3y ago
    It's been always pretty obvious to me that Adyen is all about those big fishes. They are rather clear in their communication about that too.

CodesInChaos 3y ago

Are there any PSPs for which this is not the case?