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1.56M dehumidifiers recalled due to fire and burn hazards
- jey 3y agoAnyone know what the persistent design flaw is? (Or are dehumidifiers intrinsically a fire risk for some reason?)
- nomel 3y ago> Or are dehumidifiers intrinsically a fire risk for some reason? A dehumidifier has the same guts as an air conditioner, because an air conditioner was an invented by directing air over a dehumidifier [1]. So, it's not related to the "dehumidifierness" of it. It's almost certainly the same factory, in China, sourcing the same faulty components. [1] https://www.sunsethc.com/press-releases/the-astonishing-history-of-the-air-conditioner/ https://www.sunsethc.com/press-releases/the-astonishing-hist...
- deleted 3y ago[deleted]
- greggsy 3y agoI wonder if there is a static issue if they make the space too dry?
- smileysteve 3y agounlikely.
- bluGill 3y agoMaybe, but most have cut offs for when the humidity gets to normal levels. Even if they don't have that, they become less efficient at removing water when there is less in the air, so you would need a tiny space to get that low (the heat they produce would start a fire first)
- smileysteve 3y agoLikely a lack of thermal shutoff switch; So if it runs too long, the compressor fails, or the working fluid loses pressure then the compressor doesn't shut off.
- jandrese 3y agoI think the primary design flaw is that they're built by the cheapest race-to-the-bottom manufacturer that cuts corners whenever possible. Advice like "make sure to only buy a quality one" may be useless if all of the quality manufacturers exited the business decades ago, unable to compete with the cheap flammable garbage that people were actually buying. Note how many formerly reputable brand names are on this list. The companies are hollow shells of their former selves, all buying the same cut rate hardware from some no-name overseas manufacturer and slapping their plastic over it.
- samsolomon 3y agoThere are some reliable manufactures, but the cost is significantly different. I had someone come out and give me a quote for an AprilAire dehumidifier system. The dehumidifier was $2,000, plus $1,000 installation. But they also needed an electrician to expand our circuit breaker. I ended up going to Home Depot and buying a well-reviewed GE dehumidifier with a pump. Luckily it's not on this list. I'd rather have the AprilAire system, but $5,000 vs $400 was too much of a difference. I could replace the cheap one every a year for over a decade for the same price.
- ClumsyPilot 3y agoThe problem is not just cost, it’s how do I know that this more expensive device is better made
- EricMausler 3y agoIs there something fundamental about these items that might apply to other dehumidifiers? I bought one recently and do not see it pictured, but would like to know if there's any additional due diligence I can do
- brianwawok 3y agoThey have electricity and they have water, so I would guess it has a higher risk than someone without water... but I don't think there is a global problem from humidifier fires (outside here)
- deleted 3y ago[deleted]
- progbits 3y agoShit construction?
- cududa 3y agoI have a GE one that looks almost exactly like the but wasn’t in the recall. It seems they overheat. During the summer when it’s humid, the thing is running pretty much 24/7 and while it reduces humidity, it blasts out heat. But, every 8 hours or so it shuts down for ~20 minutes. Never understood why. I now suspect it’s because it needs to cool down. I’d guess that the component that triggers the cool down is faulty in these listed units.
- xkcd-sucks 3y agoUsually it's because the cooling coils ice over (up to the point of completely blocking airflow... which could cause overheating) and the downtime is to let this ice melt
- ceejayoz 3y agoYup. Your fridge'll do the same thing.
- dvh 3y agoCPSC evaluated the recalled dehumidifiers and found that they can overheat, smoke, and catch fire
- akeck 3y agoMore info: https://www.cpsc.gov/Newsroom/News-Releases/2023/CPSC-Warning-Stop-Using-Recalled-Gree-Dehumidifiers-Due-to-Fire-Hazard-4-Deaths-May-be-Tied-to-Recalled-Units https://www.cpsc.gov/Newsroom/News-Releases/2023/CPSC-Warnin...
- emdashcomma 3y agoI noticed a dehumidifier in the basement of the house I moved into. I did a search for the model number - looking for a manual - and found out it was recalled. Same thing - fire risk. It's really unfortunate because I had a home inspection done after I moved in and part of that is I get an email every month about anything in the home being recalled and that wasn't part of it. Good thing I happened to search for that manual that day. I was able to get a partial refund on the thing, though, so that's good (it was quite old). It seemed to have been in a "fan" mode, not running as a dehumidifier (water tank was empty).
- sokoloff 3y ago"Fan mode" in an old dehumidifier usually means that the refrigeration charge has been lost. They (almost universally) do not have service ports, but you can charge them using a bullet piercing valve (search for Supco BPV31) and restore functionality.
- jandrese 3y agoOf course if it is prone to catching fire randomly it would make more sense to take the rebate and buy a good one instead of trying to recharge the old leaky fire hazard.
- Vvector 3y agoThis is a product recall on one manufacturer, sold under 13 different brands. Not really HN worthy
- lcfcjs 3y agoThere's at least 5 different products if you press the Right Arrow, they look quite different.
- dang 3y agoThe recall alone probably wouldn't be but I don't think HN has discussed dehumidifiers much. From that point of view it has some curiosity value (https://hn.algolia.com/?dateRange=all&page=0&prefix=true&sort=byDate&type=comment&query=curiosity%20optimiz%20by:dang https://hn.algolia.com/?dateRange=all&page=0&prefix=true&sor...).
- MidKnightNinja 3y ago[flagged]
- h2odragon 3y agohttps://www.cpsc.gov/Recalls/2023/Gree-Recalls-1-56-Million-Dehumidifiers-Due-to-Fire-and-Burn-Hazards-Reports-of-At-Least-23-Fires https://www.cpsc.gov/Recalls/2023/Gree-Recalls-1-56-Million-... > Gree has received reports of at least 23 fires, 688 incidents of overheating, and $168,000 in property damage with the recalled dehumidifiers. Sold At: Home Depot, Lowe's, Menards, Sam's Club, Sears, Walmart and other stores nationwide, starting in 2011 through 2014 for between $110 and $400. It kinda looks to me like every dehumidifier sold in the USA+ for the last decade, then?
- jpm_sd 3y agoThere was a similar recall 2 years ago, for a different list of products. https://www.consumerreports.org/appliance-recalls/dehumidifiers-from-major-brands-recalled-for-fire-hazard-a4220082468/ https://www.consumerreports.org/appliance-recalls/dehumidifi...
- AdmiralAsshat 3y agoThat's pretty scary, since the common wisdom these days is that appliances bought from brick-and-mortar stores should be safer/more reliable than the random thing bought off Amazon.
- barbariangrunge 3y agoYeah... well, I've gotten a lot of dud products from Walmart lately. The only reason I go there is I'm in a small town and they ran everybody else out of business, so they have a monopoly over most goods unless you want to drive 100km to get to a competitor
- porkbeer 3y agoAll the more reason not to.
- seanp2k2 3y agoWalmart and Amazon sell a lot of the same stuff, sometimes just under different “brands”. https://youtu.be/4UrqlMfwUC4 https://youtu.be/4UrqlMfwUC4 has more info. There aren’t that many companies making cheap neon curly straws — they probably come from the same factories.
- jpm_sd 3y agoSo what do I do, if I have a closely-related product that isn't on the list? ADEL20LYQ1
- bluGill 3y agoFor now you can keep using it, but keep watch as who knows if that will be recalled later. Or if you don't want it find someone who has a recalled unit and trade.
- jandrese 3y agoMaybe keep it away from anything flammable if at all possible.
- zainhoda 3y agoI'm in a similar boat. I've got ADEL50LYL1. It would be good to know what the risk level is.
- cududa 3y agoSame one I have
- CamperBob2 3y agoSame model here. Anyone know how to look up the details that prompted the recall? Seems like there would be a technical filing at CPSC or elsewhere.
- rsingel 3y agoFound we have one these. Glad The Verge covered this
- MarkusWandel 3y agoI have one of these, I think (will have to check the nameplate). It was given to me. How would a refund work here? Is there some standard sum involved, or do I need evidence of what was paid for the unit originally? I don't have this.
- emdashcomma 3y agoIn my case, I had to take a picture that showed all of my name (on a piece of paper), the model number on the back, and the power cord having been cut. I submitted this and maybe a month later I got a check in the mail. I didn't buy the unit; it was already in my house when I moved in.
- xkcd-sucks 3y agoDehumidifiers, refrigerators, and less so air conditioners, all have the same inherent risk of a big compressor that runs unattended for years. (For example, the Ghost Ship warehouse fire was attributed to a fridge compressor) More than a recall of specific faulty models, it would be cool to know how to evaluate compressor health so one could periodically check whether something is at risk of overheating catastrophically
- benoliver999 3y agoGrenfell was a fridge iirc
- Ekaros 3y agoAlso some refrigerants like R290 are flammable, so right sized leak with right mixing and spark can be cause of fire or small explosion.
- fho 3y agoR290 is straight up propane.
- Night_Thastus 3y agoIn my experience, catastrophic failure is extremely rare. An overheating compressor starts burning its oil. That burned oil sludge then clogs everything internally, and eventually the whole system stops being able to work. It will generally get so hot it automatically turns off on overload at that point.
- pvarangot 3y agoSo first context: I'm not OP, and as a matter of record the Ghost Ship fire was not caused by a fridge compressor. Electrical appliance is the most likely cause but the ATF investigators ruled the fridge compressor out. That being said, sparking near relay blades is common enough and same for sketchy wire bonding. It's not a failure mode of the compressor as much as the relay or the wiring is true, but no other appliance is wired like that and turning on and off autonomously in the average household except maybe AC which are usually less modular and wired at the factory to higher standards than some old fridge or a repaired unit.
- criddell 3y agoOne of the commenters on that article says the manufacturer offered $37 in compensation for a unit they paid $200 for. That doesn't seem reasonable to me.
- dclowd9901 3y agoIf a product is considered a risk to home and health, it should be law that the purchasers of that product receive at least a full refund (upon company paid return of the unit).
- housemusicfan 3y agoFor an over ten years old dehumidifier?
- slipheen 3y agoIt's deprecated value isn't the most important part if they are no longer safe to use - The replacement value is what matters.
- maxerickson 3y agoThere are the same thing. The replacement value for a worn out dehumidifier isn't the price of a brand new one.
- deleted 3y ago[deleted]
- LocalH 3y agoIf the “worn out dehumidifier” was a fire risk the whole time, the manufacturer should consider themselves lucky if they get away with just providing the cost of a replacement now.
- criddell 3y agoConsumers should have an option. Accept the replacement value or the manufacturer has to repair or replace the unit at their cost. If manufacturers want to try to source a million used dehumidifiers that don’t have this problem, they should go for it. Don’t dump that responsibility on consumers though. I suspect though that a unit that retails for $100 costs them $25-$35. It would be cheaper to just replace all of them with new ones.
- virtuous_sloth 3y agoWe need supply-chain provenance and OEM transparency for technical products just like we need them for food production.
- rapht 3y agoFull transparency is probably impractical as soon as the product is complex enough, but whenever inside a product there is one "main component" (such as is the case here), that should be indeed be properly traced - and it would cut the crap from companies who slap their brand on a plastic case hiding mostly the same core component - sometimes at laughlingly distant pricing points.
- bob1029 3y agoIf humidity is a serious problem you could consider getting a proper central unit installed. A lot of new construction in the Gulf Coast region is including these in the HVAC systems. It's like a mini 1/4 ton A/C system inside your system. I had one that came w/ the house but it didn't last very long (Honeywell). Replaced it with an Aprilaire unit. I can tell when my dehumidifier is off or not working because I'll see really bad condensation forming around registers. Keeping RH below 55% is an extreme battle this time of year. My dehumidifier runs 24/7 for about 9 months of the year and the main heat pump runs about 80-85% of the day.
- bluGill 3y agoThese cost $150. A cheap DIY minisplit is over $1000 (double that if you get one that doesn't need a vacuum). I'd love to have the minisplit HVAC in my shed, but cost drives me away.
- zainhoda 3y agoIn addition to the minisplit cost, there's also the cost of the electrical work. Anyone can plug in a dehumidifier into an outlet but drilling a hole into the wall, running the linesets and communication wires for a minisplit is beyond most people's comfort level.
- pxx 3y agoUh, they're like $650 minus 30% tax credit. https://www.highseer.com/products/9-000-btu-ductless-dc-inverter-mini-split-air-conditioner-heat-pump-230-vac https://www.highseer.com/products/9-000-btu-ductless-dc-inve... Sure, yeah, double it if you want the pre-charged lines. But I found that installing the lines that required a vacuum to be easier than using the precharged lines (as you don't need to be as careful with the lines before you release the charge into them). Regardless though the minisplit (or central A/C) isn't a good substitute for a dedicated dehumidifier. You're not going to get the RH very low.
- bluGill 3y agothat is cheaper than the last time I priced them by a bit. I'll have to save that link, thanks. Though after shipping things are a lot closer (I suppose since others have free shipping they have to up the price)
- sbjs 3y ago> Have you seen these dehumidifiers? Stop using them or you might die. I always think this is a funny way to word it. I mean, you're going to die either way. At the most, stopping using them might push it back further. But a car crash might even the playing field too. I think implicitly accepting language like this often indicates that a person isn't accepting the fact of the bigger picture.
- acumenical 3y agoI have stopped using my dehumidifier, now I shall live forever.
- cududa 3y agoBro, nobody that has ever used the phrase “you might die because xyz” has ever been under the assumption that they won’t die one day. “Often indicates that a person isn’t accepting the fact of the bigger picture” It indicates nothing. Get over yourself
- hotnfresh 3y agoDid you understand what they meant? Was the very first thought in your head confusion at the intent, or did that come when some other part of your mind analyzed it (perhaps very quickly! These parts of one’s mind can be trained to be very fast and to operate automatically) for “errors” you could post about?
- dang 3y agoIt is, of course, pure linkbait, which the HN guidelines ask submitters to edit before posting: "Please use the original title, unless it is misleading or linkbait; don't editorialize." We've done that now...
- aaron695 3y ago[dead]
- deleted 3y ago[deleted]
- gry 3y agoThe Verge story dangerously links the "get your refund" call to action to the 2013 recall which does *not include* the 2023 recall models. 2013: https://greedehumidifierrecall.com/ProductEntry.aspx https://greedehumidifierrecall.com/ProductEntry.aspx 2023: https://www.cpsc.gov/Recalls/2023/Gree-Recalls-1-56-Million-Dehumidifiers-Due-to-Fire-and-Burn-Hazards-Reports-of-At-Least-23-Fires https://www.cpsc.gov/Recalls/2023/Gree-Recalls-1-56-Million-... EDIT: The story does include both links, but "four more people have died" doesn't read like a link containing the latest models.
- deleted 3y ago[deleted]
- evanelias 3y agoThe 2023 link still says "manufactured between January 2011 and February 2014" though, so even the new recall is for models from 9+ years ago?
- jrm4 3y agoKeep it real: This is why we absolutely DO need a reliable "twitter." Mastodon's the right model for this; companies and governments (and safety orgs) need to go ahead and set up their servers and run these things. This is one of these things that's painfully obvious to me and I'm not sure why there's not more of a push for it. Even the BIG COMPANIES benefit; this model would have prevented the "Eli Lilly" thing.
- kelnos 3y agoHow does having a reliable twitter-like service help? I can think of a few ways this could work: 1. Government/regulator-run account that publishes a message for every product recall. 2. Each manufacturer is required to run an account that is only for recall announcements. 3. Each manufacturer is required to run a separate account for every product they ship that is only for recall announcements for that particular product. All of these suffer from problems that I think make them infeasible. #1 is probably the easiest to get people to subscribe to (since they only have to do it once), but then any announcement for a product they own is drowned in all the noise from products they don't care about. #2 is perhaps the worst of both worlds: customers have to remember to subscribe when they buy a product from a manufacturer they haven't bought from before (though at least they don't have to re-subscribe for successive products from that manufacturer). But same problem as in #1 where they will likely miss announcements related to their product, since there will be announcements for a bunch of other products too. #3 is the best from a signal-to-noise ratio perspective, but I don't see a lot of customers remembering to subscribe to a new recall feed every time they buy a new product. The only way to ensure that people get notified when they've bought products that are later determined to be dangerous is to somehow require that the point-of-sale process includes product registration. But that's terrible from a privacy perspective, among other things.
- cududa 3y agoI posted about the recall on Twitter, and a buddy found his in the 2013 recall. He registered it with GE and was never notified.
- CamperBob2 3y ago
- VincentEvans 3y agoThey sold 1,500,000 units and there were 23 fires. I am happy they are so on the ball with this - but is this really the kind of risk one needs to worry about? 652,173 to 1. I just looked it up, and my odds of being in a car accident are 366 to 1 for every 1,000 miles driven. So 366,000 to 1 for every mile. Twice as dangerous as this dehumidifier. Edit: off by a zero, so my conclusions are weaker than i originally thought.
- cududa 3y agoWell the rate of them catching fire is increasing, which means older ones are failing
- cyberlurker 3y agoGood point. And all units sold aren’t necessarily in active use. In some areas they may only be used on occasion.
- Ekaros 3y agoI how many failures are left unreported. That is dead units with some signs of burning.
- kube-system 3y agoComparing it to one of the leading causes of accidental death is not exactly a testament to their safety. Consider some other product safety issue -- for example, the GM ignition switch recall. 30 million vehicles were affected, and there were 124 deaths. Or the Takata Airbag recalls -- 67 million vehicles were affected and there were 27 deaths and 400 injuries. I think the most important part of a consumer safety issue is whether or not the product has a design defect with a known engineering solution that causes injury. It's not really fair to compare these deaths to chance deaths, like car accidents resulting from human err.
- housemusicfan 3y agoI'd be curious to know how many of the units that caught fire never had the filter cleaned, were used in a dusty area, or otherwise poorly maintained. You'd be surprised at how many people never change their furnace filter (or even know it exists).
- topspin 3y agoGreat how almost all of them are "UL Listed". Having looked due to this headline I notice Toshiba is absent from this and previous dehumidifier recall episodes.
- miguelazo 3y agoAlso certainly were "Amazon's Choice" products.
- rcarr 3y agoI recently read that dehumidifiers can essentially serve in place of a tumble dryer but with vastly reduced energy costs. You simply hang your washed clothes in the same room as the dehumidifier and it speeds up the drying process by quite a lot. Think I will purchase one eventually.
- thebruce87m 3y agoWe do this. Desiccant based ones are quieter. I can sleep with one in the next room, unlike the compressor ones I’ve had.
- skinner927 3y agoI put a small one in my laundry room because it was a little musty with the front loader having to dry out and the door to the room being closed all the time. It drains right into the sink and the room. I highly suggest it.
- convolvatron 3y agoI used to do this. It takes about 2 hrs for linens and nearly a full day for terrycloth. if you're not in a hurry its fine.
- primenum 3y agoI've been doing it for years. The only con is more dust :)
- gunapologist99 3y agoUse hanging bags like you'd use on a yacht instead; no risk of fire at all. Search for "hanging bag moisture absorber" on your favorite shopping site.
- toast0 3y agoThe problem is you've got to then remove the humidity from the absorbers somehow. Whereas my dehumidifier pumps the water it collects outside the humid area; mine fills its catch basin in under a day when the pump isn't enabled or isn't working (grr). I'd wonder about capacity of those moisture absorbers too, but I guess you can always put a ton of them.
- fullstop 3y agoI've had the occasional slime growth which clogs the drip line. I connect a shop-vac to the hose connection and schloop it out. It does disturb me that stuff sometimes grows in there, though.
- toast0 3y agoWell, lots of airflow, lots of water, fairly warm; slime growth 101 right there. I did find the line blocked, and trimmed it back to a more approriate length that seemed unconstricted. Shop-vac is a good idea. I also need to see if there's a pre-pump filter or something that needs cleaning.
- gunapologist99 3y agoNo, that's how a small dessicant fabric bag works that you might stick in a sealed box, but these aren't like that. They fill up the lower transparent half of the bag with clear water (dessicant invisibly dissolved in it) that you just pour down the drain and throw away the now empty bag. Each bag can hold .5 or 1L of water; in a stateroom (bedroom), you might have to replace the bag once a month, depending on the humidity on board. No risk of overflowing, since once the dessicant is used up, it stops working and the bag just sits there, visibly full of water.
- cab404 3y agodehumidifier that caught fire is actually quite an effective way to dehumidify, shouldn't even use that much electricity
- ikekkdcjkfke 3y agoIf anyone has one of these it might be smart to set it at a humidity percent where it's not running all the time.
- jstarfish 3y agoPSA: You can make your own dehumidifer using two buckets and some rock salt. You'll have to dump the water manually though. > Because rock salt is hygroscopic it absorbs moisture from the air. If your plan is to get rid of the humidity in a damp basement, start with a 50-pound bag of sodium chloride to make your rock salt dehumidifier. These can be found at most big box hardware stores. While you’re there, you’ll also need two 5-gallon buckets. Here’s what you’ll need to do next: > In one bucket, drill several small holes into the side and bottom of that bucket > Nest the drilled bucket into the other bucket > Fill the bucket up with rock salt > Collected water will drip through the holes in the inner bucket into in the outer bucket over time > Empty the outer bucket as necessary > Refill the rock salt as needed (https://www.reddit.com/r/homestead/comments/wziu44/the_basementgarage_felt_damp_so_i_built_a_rock/ https://www.reddit.com/r/homestead/comments/wziu44/the_basem...)
- peatmoss 3y agoCan’t imagine how this would match the capacity of a good sized unit. I have been renting a garage that had some leaks, and the amount of water my dehumidifier extracted when it was damp was enough to have a solid trickle of water out of the attached garden hose (into a drain). This salt dehumidifier might be good for intermittent light dampness, but I can’t see this filling a bucket in a day like a condenser based dehumidifier.
- crazygringo 3y agoThat's interesting but is sadly unhelpful without knowing how many gallons or liters it's able to pull out per day, or how far down it gets humidity, or how quickly it goes through salt. E.g. my $200 dehumidifier pulls around 3 gallons of water out of the air per day, on a hot and humid summer day, to keep indoor RH around 55%. It's very hard for me to imagine a bucket of rock salt pulling 3 gallons of water from the air, or being able to bring RH down to a target ~50% range. And even if it did, it seems like you'd probably spend more on salt over the course of a couple of summers than you would on a dehumidifier in the first place.
- iancmceachern 3y ago
- voytec 3y agoReminds me of Dyson-branded crap I've purchased. I've bough an AM04 heater/cooler device. It was ok. But some 2-3 weeks after warranty has ended, it stopped turning off when achieving configured heat level. It'd turn off the internal fan ("fanless" is false advertising as there's a super loud fan inside, just not visible from the outside) but would still output heat. The effect was the smell of heated/melting plastic and dangerous increase of temperature around the device. I've contacted Dyson despite the device being (barely but) out of warranty. They've graciously offered a replacement - a brand new AM05 model. The color would be glossy white instead of matte gray/blue, but the device was supposedly an upgrade with predecessor's problems fixed. I've got no warranty, but I wouldn't expect it. It'd by 2 years after I got the device. Guess what has started happening with the replacement AM05 model after (again!) just few weeks since the warranty would have ended? It had the exact same defect AM04 had - it wouldn't turn heating off after reaching configured setting, but would cut off just the fan, resulting in melted plastic smell and air temperature exceeding 65+°C close to the seemingly powered down device. A dedicated site[1] now exists for recalling just these two models: AM04 and AM05. But fuck Dyson - I'll never purchase any of their unsafe devices again and I don't want their free replacement crap. [1] https://www.dysonrecall.com/en-us/info https://www.dysonrecall.com/en-us/info
- cheschire 3y agoSounds like fantastic engineering if they can predict to the quarter when their devices will fail.
- Sunspark 3y agoYou know what sucks about dehumidifiers these days? In the past, they had a feature where you could cycle them 4-hours-on, 4-hours-off.. not anymore, now it's either sensor, continuous on, or run for an interval then shut off and stay off. To answer the question why not use sensor? They advertise +-5% accuracy on the humidity meter.. except on my current model it is WILDLY inaccurate. I calibrated an analog dial myself and the sensor shows there's a +30% reading difference between the machine and the dial.. no wonder it was never running..
- crazygringo 3y agoThey do use a sensor. E.g. the bestselling dehumidifier on Amazon (HomeLabs) does exactly that. Same as Frigidaire, etc. Mine seems to cycle on/off about 8-10 times per hour -- it turns off when humidity reaches 5 percentage points above its set point, and turns off once it reaches 5 percentage points below. I've had humidifiers/dehumidifiers in the past that have been off by 20 to 30 percentage points of humidity, but honestly that was never really a problem, because I just set the target off by the same amount. Also it really helps if you have fans circulating the air -- especially with ultrasonic humidifiers, it can easily humidify the nearby air by 20-30 percentage points and turn off, because local humidity really has gone up, but it hasn't spread throughout the room.
- Sunspark 3y agoI can't change the target by the same amount because the lowest I can set the machine I currently have is 30%. Except 30% on that is 70%+ in actuality. So that means it will turn on for 75-80%. That's way too high. If it let me turn it to 0% or 5% then that would be fine.
- crazygringo 3y agoOh yikes. Then that's definitely not in the "miscalibrated" range, that's just totally broken. And while humidifiers can suffer from moisture buildup next to the sensor which you can fix in a couple of minutes with a handheld fan, that shouldn't be the case with dehumidifiers. Sorry but it sounds like you just need to get a new one. Hopefully it's still under warranty. Your unit isn't representative of what's being sold these days, it's just flat-out defective. (I assumed you were talking about a difference of 15-20 percentage points, which is more common to see, although more in humidifiers than in dehumidifiers.)
- tmaly 3y agoIt amazes me that there is no way to really get the word out about this recall. I was lucky to see it on HN. I run a dehumidifier almost constantly during the months of May to October to maintain humidity for a piano.
- SamuelAdams 3y agoThis could be a good angle for Amazon and other online retailers - automated recall alerts based on products you purchase.
- nikau 3y agoWhat ever happened to embedding a 2 cent thermal fuses in products like this?
- c64d81744074dfa 3y agoMy dehumidifier isn't on the list but I believe maybe it should be. Several times now it gets into a state where it's very loud, abnormally hot and it turns out the compressor is stuck ON even though the fan is not running. Even powering it down (with the button) will not turn off the compressor. Unplugging it and plugging back in will sometimes fix the problem. Looked into it and it turns out the power relay is getting stuck in the on position. I have to open the dehumidifier completely to get access to the relay and then tap on it with something hard. This has worked to unstick it, at least so far. I think maybe this relay isn't up to its task. I was curious about replacing it with something similar but couldn't find anything remotely as small for switching 120 VAC mains power. For reference, my dehumidifer is a Toshiba TDDP7011ES2. The relay in question is a Sanyou SFK-112DMP. I dunno, maybe this will help someone out there figure out what's going on.
- altairprime 3y agoCall the CPSC and tell them what's happening — specifically, that the compressor is overheating due to a stuck relay — and ask them if your model is included in the recall, or if not, if the recall involves stuck power relays. They will, of course, warn you that your dehumidifier could overheat and kill you, which is completely valid. You should stop using it immediately. Accept that going into the call, or else they'll take a lot of time trying to convince you. But they will also have more details about how, exactly, the dehumidifiers fail, and they'll have more leverage to pursue your concern about a design defect problem with Toshiba.
- c64d81744074dfa 3y agoThanks for the advice, I will try that.
- nullc 3y agoI have a GE dehumidifier whose model doesn't appear to be on this list-- but it doesn't matter much: I found it almost completely useless, it ran constantly while removing fairly little water. I replaced it with a desiccant based dehumidifier and found it worked much better, removing much more water per unit time and unit energy. The effectiveness of heat exchanger dehumidifiers falls off very rapidly at lower temperatures, which was exactly when mine needed to run. At lower temps desiccant dehumidifiers work much better. The GE dumidifier also vibrated the storage container at levels that were audible hundreds of feet away... while the desiccant is essentially silent except for the polite white noise of the air moving through it.
- zarzavat 3y agoDoes anyone know if dehumidifiers sold in Europe (UK) in the last 10 years are also dangerous? It’s concerning when you see such a large number of products in a category being recalled.