> To me this is the killer feature of Starbucks, and it's why I'm a stockholder. Well seeing you are a stockholder you may want to know my experience. I'd say

> To me this is the killer feature of Starbucks, and it's why I'm a stockholder. Well seeing you are a stockholder you may want to know my experience. I'd say Starbucks at least in my city in Canada has degraded mainly due to the talent or workload of its staff. They got too fancy and also try to make orders too fast. Getting it fast but junk is pointless. It seems to have started when mobile orders became a thing if I had to guess when it began. I used to like their flat white when they actually made it correctly. They used to bang the pitcher to get out the big bubbles, it had a nice uniform beige with a white dot of milk on the top. It had a nice astringent taste from the ristretto shot. Then the workers started (told to?) pouring milk ending with a leaf on the top for every cup. I felt like saying who cares or don't worry just pour it and move on to the next person. They don't seem to bang the pitcher to remove big bubbles. The look of it is mostly white not beige as if someone dropped their latte picked it up and gave it to you. What a mess! And it's 100% time. I ask for a flat white now and then but realize there no way they'll ever make it right again.