I have to say this matches my experience with any shared host for a serious web app. TextDrive is super helpful with customer service but not being able to get

I have to say this matches my experience with any shared host for a serious web app. TextDrive is super helpful with customer service but not being able to get root on your server cuts off a lot of solutions. So my advice to anyone hosting a Rails app or any other web app would be to go with a dedicated host (where you at least have a virtual server or something)