In 2012, I ordered my transcripts from my university (from the 90s) and they sent me a copy. I didn't ask them to send it anywhere else. I was expecting a fee

In 2012, I ordered my transcripts from my university (from the 90s) and they sent me a copy. I didn't ask them to send it anywhere else. I was expecting a fee, but there wasn't any (perhaps just because I was sending it to myself?). There was no portal to click, but I emailed in, and had a back and forth email with someone, then got it in the mail a couple weeks later.