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I had a co-worker who moved into an apartment in the area and bought all of his furniture and appliances at Costco. A year or two later, he took a job in anothe
by bityard 3y ago
I had a co-worker who moved into an apartment in the area and bought all of his furniture and appliances at Costco. A year or two later, he took a job in another state and instead of moving all of his stuff across the country or hawking it on facebook, he just returned it all to Costco.
It's certainly not what I would have done but he said they took it all back, no questions asked.
- flutas 3y agoI've heard of real estate agents staging entire homes with various goods from Costco (furniture, TVs, etc) and then simply returning it when the open house is over.
- wizofaus 3y agoI'd heard similar stories of customers buying goods they knew they only needed temporally that they simply returned afterwards and obtained a full refund for. It does surprise me a little that stores don't have mechanisms in place to prevent this being abused, it's hard to see how it couldn't be a significant financial drain for them. FWIW "no questions asked returns" aren't really a thing in Australia from what I've observed. But not having a receipt isn't usually an issue if they can find the payment on their system and it matches your CC# either.
- lotsofpulp 3y agoA few weeks ago, a Costco manager made an exception to needing more than half the product for someone requesting a refund for an empty carton of blueberries. I would have told them to pound sand. It is basically other Costco shoppers paying for fraudulent returns.
- YeBanKo 3y agoYeah, and Costco has a mechanism for dealing with it because it it a club system. They can simply kick you out or temporarily suspend your membership. I returned open packages, but it was because the product was spoiled or I was not able to get ahold of manufacturers warranty department. Otherwise, it’s an abuse.
- FireBeyond 3y agoI have heard of people returning / exchanging Keurigs at Costco as soon as they use up all the sample pods... again, and again, and again.
- Claude_Shannon 3y agoTo me as European that just feels like a theft ngl.
- OfSanguineFire 3y agoThis sounds like the kind of abuse that led to changes in REI's returns policy. Back when you could return anything no questions asked for a full refund, people would e.g. buy a tent, sleeping bag, and stove, hike the Apallachian Trail, and then just return all the gear. Or buy one of REI's touring bikes, cycle one of the Trans-American routes, and then return the bike, etc.
- ianburrell 3y agoI heard of people returning hiking boots after they were worn out. The funny thing is that REI would then sell the return at physical sale. The return period is now one year.