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Give your support agents access to a functioning dev version. They'll happily tell you dozens of things they're going to have to explain to the customers, and f
by smeej 3y ago
Give your support agents access to a functioning dev version. They'll happily tell you dozens of things they're going to have to explain to the customers, and find dozens more ways to break things.
- pif 3y ago> Give your support agents access to a functioning dev version. Exactly as I said, it's already too late. For it to be most effective, such advice must arrive before I start coding.