2 ms·
I think it's more a lack of trust: sales and marketing can and will say anything to get us to buy their products. I can tell you right now that if someone made
by saulpw 3y ago
I think it's more a lack of trust: sales and marketing can and will say anything to get us to buy their products. I can tell you right now that if someone made me the above offer, alarm bells would go off in my head. What's wrong with it then? What's the likelihood the computer will be nonfunctional on delivery? Will it catch on fire if used outside on a sunny day? Is it incompatible with the software I'd want to use? I can think of dozens of reasons why the given specs might not be incorrect, and still I wouldn't want it. Or the salesperson might just lying outright!
As consumers the only reasonable recourse we've been given is a return policy. As it is, I've been burned way too many times on "deals", to the point that even if there's a return policy, I'm skeptical. Returning things is a hassle at best, and I often have to pay for shipping. Even if the return policy is "we'll give you a complete refund and you don't have to ship it back" now I have to dispose of this thing I don't want, which might be unwieldy (ever tried to take something to the dump on public transit?) or contain toxic materials.
No thanks. A company that won't stand behind its product is not a company I want to do business with.
- bombcar 3y agoYou can split the difference with a short "no questions asked" return period (say, 30 days) and then a longer warranty period (or no warranty period at all). For certain products, I'd be satisfied with that.