My sister in high school worked at a cosmetics counter at the Mall of America for Estee Lauder. They had the same rule which was even more generous. You could u

My sister in high school worked at a cosmetics counter at the Mall of America for Estee Lauder. They had the same rule which was even more generous. You could use virtually any of their makeup stuff and as long as their was 10% still in the bottle they would take it back and refund full price. She said they had a few girls and older women who knew this and would return stuff all the time. She asked her manager if they could blacklist them because it was obvious they were abusing the return policy. The manager's response? "Its above my pay grade. I'll keep returning their stuff until someone at corporate tells me otherwise."