Perhaps I should have been more clear on reading the room: It is not a collective, 500 person room. There may be 15 people in the room, but only two or three at

Perhaps I should have been more clear on reading the room: It is not a collective, 500 person room. There may be 15 people in the room, but only two or three attendees that actually matter. They must be seated in direct line-of-site to the presenter(s), and the presenters MUST pick up on queues: - do they look bored? - has he checked is iphone? - did he knowingly look over to his #2 All subtle, but these things matter. Depending on the kind of presentation it can be like a poker game. Clients have a "tell" and it is crucial that the presenters / team pick up on it. Teaching juniors to do that is part of mentorship, but that part of the teaching has changed. And it has been harder to teach...