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> In "Europe" (I'm super generalizing here), to return a product, it has to be in pristine condition, you have to the original receipt and even then they will g
by Paul-Craft 3y ago
> In "Europe" (I'm super generalizing here), to return a product, it has to be in pristine condition, you have to the original receipt and even then they will go over it like you are smuggling drugs into the country. In US, nobody cares. This is built into the business model. You pay higher prices due to returns, but then you buy more stuff because you don't worry about returns.
Sounds about like the experience of trying to return anything to a Marshall's store in the US. I tried it once. I was attempting to return a defective water bottle (the seal on the top leaked). They say it has to be in the original packaging and unused. Well, how in the actual fuck am I supposed to determine if the seal is defective or not without "using" it?
SMH
- bityard 3y agoYeah, most US stores have generous return policies but this is not at all universal. Some stores have strict terms (must have original receipt, must be unopened, and returned within a 30-day windows), or sometimes the employee working the service desk had a bad day and decides to take it out on you. I know that I tend to shop at stores that aren't going to challenge me when I need to return things.
- criddell 3y agoIf a store did that to me, I would dispute the credit card charge. It's a defective product.
- jncfhnb 3y agoThis is part of why it works
- naavis 3y agoIn most European countries you are allowed to return defective products without the original packaging and used. You just can't return items that way only because you didn't like them.
- agubelu 3y agoIn Spain, you can return things that you didn't buy in person (eg online, on a catalogue or via phone) within 14 days of receiving it for any reason whatsoever, as long as it's still in good condition.