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In a previous job I did support in a very niche business with very niche software. The job sucked in most ways, but the positive thing was that if we discovered
by Thlom 3y ago
In a previous job I did support in a very niche business with very niche software. The job sucked in most ways, but the positive thing was that if we discovered a bug or noticed users didn't understand the workflow or whatever we could send an e-mail directly to the sole developer of the software. As long as we explained the problem it would be fixed or changed within reasonable time.
- smeej 3y agoThis does sound nice. My experience in startups has been that improvements or bug fixes are often ignored in favor of projects that have some long-shot possibility of increasing revenue, even if the existing customers threaten to and do leave over the bugs and hate the new features.